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Our services
We customise our services for instant application so that our client’s needs are individually satisfied.
What Can Clients Expect?
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To be consulted, listened to, valued and respected
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To be involved in the decisions relating to our individual and collective care and recreation and have choices in how these are delivered
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Not to have your trust, confidence and vulnerability abused
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To feel safe and secure
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To have companionship and fellowship
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To be enabled to maximise your physical, intellectual, emotional and spiritual potential and social capacity within a comfortable and pleasant environment
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To provide us with feedback on how we can better meet their needs
What Can Client’s Advocates Expect?
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Unrestricted contact with our clients, based on their wishes
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Open communication and rapport with the staff
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Freedom from worry and peace of mind
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Prompt response and solutions to their concerns and complaints
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Courtesy at all times from the staff
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To provide us with feedback on how we can better meet their needs
What Can Staff Expect?
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Interesting and variable work
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Some challenges within their capability (but not too much)
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The opportunity to develop their knowledge, skills, techniques necessary for enhancing our client’s experiences
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To be proactive in their personal and professional development in line with client’s needs and business strategy
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Recognition by their peers and others
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Security in employment and decent wages
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To provide us with feedback on how we can better meet their need
What can you expect of Amron Premier Care?
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Uncompromised quality care within the boundaries of our operating framework
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To be partners with all our stakeholders in our quest for quality outcomes for our clients
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To cultivate a culture of respect that is underpinned by valuing people
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To provide evidence-based care that satisfies our clients needs beyond their expectations
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To set high standards and create an ethos that gives the highest priority to the welfare and protection of our clients
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To ensure that the National Minimum Standards of care form the foundation from which to leverage excellence in the services we provide
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To consistently provide training opportunities for staff so that they are fit for purpose
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To provide a welcoming, warm and friendly homely environment
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To learn from, and act on, your feedback so that we can change our behaviour to better meet the needs of all our stakeholders
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To grow and evolve with changing market economy
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